European shipping and delivery

ENJOY FREE SHIPPING ON ALL ORDERS OVER 120€

Standard shipping for orders under 120€ is:

    • Andorra, Portugal (mainland): 7
    • Belgium, France, Germany, Italy, Netherlands: 12€
    • Austria, Denmark, Greece, Luxembourg, Norway, Switzerland, Sweden: 15€
    • Finland: 20€ 

FAQ

HOW LONG DOES IT TAKE TO PROCESS AN ORDER?

We aim to dispatch orders placed before 2 p.m. Monday-Friday on the same day. Otherwise, it will be dispatched on the next working day. 

HOW LONG WILL IT TAKE TO ARRIVE?

Deliveries usually take 6-8 working days to European addresses. However, deliveries may take longer than this depending on your local postal service. 

HOW CAN I TRACK MY ORDER?

We’ll send you an email with a tracking number so you can follow your parcel’s journey after it ships. 

WHAT ABOUT RETURNS AND EXCHANGES?

If you wish to return or exchange purchased items, please contact us within 14 days of receiving your order. We will send you details about how to return the products to us. We kindly ask that the items are unused and in the same condition as when you received them. Once we've received your returned items we will provide a full refund for the cost of the products.

If you are returning or exchanging non-defective or damaged products, please consider using a registered postal service and keeping hold your proof of postage receipt for postal insurance. If we haven't received an item back, we won’t be able to refund it.

Once we've received the items, we will issue a refund (processed to the same payment method you originally paid with) within 48 hours.

On the rare occasion that you receive damaged or defective products, pop an email across to hola@estilographica.com and we'll get that sorted out. If we’re not able to offer a replacement, then we’ll offer a refund or exchange.